Safe rides. On time. Every rider treated with care.
Dependable door-to-door rides for kids, seniors, patients, and riders with disabilities, from vetted drivers who show up on time.
- Background-checked drivers
- Fully insured + bonded
- ADA-accessible fleet
- On-time pickups
Care transportation, four ways.
School routes, medical appointments, senior errands, and accessible rides for people with disabilities - all built around the rider, with the same standard of safety and care.
What you get with TravelSafe Transportation.
The handful of things we treat as non-negotiable on every trip.
Reliable, predictable pickups
We commit to a tight arrival window and text you when the driver is on the way - no four-hour 'sometime between 9 and 1' guessing.
Vetted, professional drivers
Every driver passes a background check, motor-vehicle record review, and ongoing safety training before they ever pick up a rider.
Upfront pricing
You see the trip price before you book. We don't tack on surge fees for traffic, longer routes, or last-minute changes.
Care that travels with the rider
Drivers help passengers in and out of the vehicle, secure wheelchairs and child seats properly, and treat every trip as if it were family.
Familiar with Boston traffic patterns
We know which routes work at school bell times, which clinics back up on Mondays, and how to get around the Longwood Medical Area at noon.
Built for recurring schedules
School routes, dialysis appointments, weekly grocery runs - we handle repeating trips with the same driver where we can, so the rider sees a familiar face.
Three steps from request to drop-off.
No app to install, no chat bot to argue with. Tell us about the ride and we handle the rest.
Tell us about the ride
Share the pickup and drop-off, date and time, and any accessibility needs. Online or by phone - whichever's easier.
We confirm the driver and pickup window
We assign the right vehicle and send you the driver's name and ETA in a confirmation message.
Door-to-door pickup and drop-off
Driver arrives in the window, assists the rider as needed, and you get a notification when they're safely delivered.
Rides for the people who matter to you.
We started TravelSafe Transportation because the families in our own neighborhoods needed someone they could count on to get a kid to school, a parent to dialysis, or a grandparent to a family lunch. Same standard of care, every trip.
Boston neighborhoods we cover.
Our drivers are based here, and we know the routes that matter.
- Roxbury
- Dorchester
- Hyde Park
- Mattapan
- Jamaica Plain
- Mission Hill
- Cambridge
- Brookline
- Roslindale
- West Roxbury
Don't see your area? Call us - we may still be able to help.
How we keep every ride safe.
A short list of the things we treat as table stakes - the protocols and credentials behind every pickup.
Background-checked drivers
Every driver passes a CORI background check, is Massachusetts 7D-certified, and completes a motor-vehicle record review and drug screening before their first trip - and is re-screened on a fixed cadence.
ADA-accessible fleet
Lift-equipped vans staffed by drivers trained on wheelchair securement and assisted-mobility transfers - not an afterthought, part of the fleet.
Fully insured and bonded
Commercial auto coverage, general liability, and excess umbrella in place across the fleet. Certificates of insurance available on request for partners.
Child-safety equipped
Properly sized car seats and boosters provided by age and weight on every school and youth route - no rider rides under-secured.
On-time pickup windows
Tight arrival windows with text confirmations at pickup and drop-off, so caregivers and parents always know where the ride is.
Answered by a real person
Calls answered by a real person in Boston, not a national call center - someone who knows the neighborhoods, the clinics, and the routes.
Frequently asked questions.
A few of the things riders and care coordinators most often want to know before booking a trip.
Partner with us for recurring transportation.
Tell us about your organization and the routes you need - we'll get a proposal back to you within a couple business days.